Frequently Asked Questions

Still need help? Reach out to customer support.

How do I create an account?
Is Ellipsis Drive a paid service?
How can I increase or decrease my storage space?
How can I make payments?
How can I receive payments?
Can I share my data with people who do not have an Ellipsis account?
How can I plug my data into other applications such as QGIS and ArcGIS?
How can I reduce my running cost?
What is the difference between hot and cold storage?
How can I upload my data?
How long does it take to upload my data?
Which data formats are currently supported?
Can I share my data privately?
Is my data stored safely?
Did we miss your question? Drop us a line and we will
get back to you within 24 hours.
Can't find the answers you're looking for?

Explore FAQs
Still need help and want to chat to support?

Contact Support
Looking for developer documentation?

Developer Center