Ellipsis Drive
  • πŸ‘‹Welcome to Ellipsis Drive!
  • Getting Started
    • ⚑Quick Start!
      • 1. Sign up for Ellipsis Drive
      • 2. Creating Vector Layers
      • 3. Creating Raster Layers
      • 4. Creating Point Cloud Layers
      • 5. Data sharing and user access
      • 6. Map building
    • 🏒Set up your organisation
    • πŸ‘₯User Types
      • πŸ”ŽData Scientists
      • πŸ–₯️Developers
      • 🌐GIS professionals
      • πŸ—ΊοΈNon-technical users
    • Capabilities table
    • πŸ“šGlossary
    • πŸ“„Metadata
  • Advanced Usage
  • 🌍Working With Vector Data
    • πŸ–ŒοΈVector styling methods
    • β˜‘οΈFilter vector data
    • πŸ”ŽInspect vector data
    • ✏️Edit vector data
  • 🌏Working With Raster Data
    • πŸ“ˆCreating time series with raster data
    • πŸ–ŒοΈRaster styling methods
    • πŸ”ŽAnalyse raster data
  • πŸš€Sharing & Collaboration
    • πŸ“‚Sharing Folders & Layers
    • πŸ’²Subscriptions on spatial data
    • πŸ“€Transferring spatial data
  • πŸ’‘Good to know
    • 🌍Adding third party layer
    • ⬇️Downloading data
    • ⏳Processing Units
    • 🌏How to change the host location
    • πŸ”Marketplace vs Reseller vs Ellipsis Drive
  • Integrate & automate
    • πŸ”—Integration options
      • πŸ’»Use Ellipsis Drive viewer as embedded window
      • Creating (signed) viewer url's
      • πŸ—ΊοΈDisplay Ellipsis Drive layers in your app
      • πŸ’ΎUse Ellipsis Drive layers in third party software
      • πŸ“‰Query layers from your app
      • πŸ“‚Use Ellipsis Drive to ingest client data
      • πŸ”—Connect Ellipsis Drive to your platform
      • πŸ“ŠPerform analytics on Ellipsis Drive layers
      • 🌐Publish your outputs as Ellipsis Drive layers
    • βš™οΈAPI v3
      • Account
        • Create new account
        • Get account details
        • Login to your account
        • Edit profile
        • Update username
        • Delete account
        • Get transactions
        • Get organizations
        • List root folders
        • Get user history
        • Change your subscription
        • Change your default storage location
        • Add billing information to your account
        • Security
          • Update email
          • Validate email
          • Update password
          • Reset password
          • Validate password
        • Access tokens
          • Create access token
          • Get your access tokens
          • Delete access token
        • External Layer
          • Add external layer
          • Edit external layer
          • Delete external layer
          • Retrieve external layers
      • Users
        • Search users
        • Get user
        • Invite user
        • Contact user
      • Organization
        • Create organization
        • Login into an organization
        • Search organizations
        • Get organization groups
        • Organization admins
          • Get the admins of an organizations
          • Add admin to organizations
          • Delete admin from organization
        • Organization groups
          • Create an organization group
          • Get organization group
          • Delete organization group
          • Rename organization group
          • Set profile picture organization group
          • Get organization group users
          • Add user to an organization group
          • Delete a user from an organization group
          • Change the admin status of an organization group user
      • Path
        • Get path
        • Search path
        • Move path
        • Rename path
        • Trash or recover a path
        • Permanently delete path
        • Edit path public access
        • Edit path metadata
        • Favorite path
        • White list domains
        • Request access
        • Update hosting location
        • Export for download
          • Export layers and folders
          • Get exports
          • Download an export
        • Hashtags
          • Add hastag
          • Remove hashtag
          • Search for hashtag
        • Invites
          • Invite user to path
          • Revoke Invite
          • Accept invite
          • Get your invites
          • Get path invites
        • Path members
          • Get list of members
          • Remove member
          • Edit member
        • Path subscription plans
          • Add subscription plan
          • Get subscription plans
          • Delete Subscription
          • Subscribe to a path
        • Path Usage
          • Path active users
          • Path usage of user
          • Path aggregated processing units
        • Transfer ownership of path
          • Send transfer invite
          • Revoke transfer Invite
          • Get transfer invites
          • Accept/Reject transfer invite
      • Path/folder
        • Create new folder
        • List folder
        • Traverse folder
      • Path/vector
        • Create new vector layer
        • Timestamps
          • Add timestamp
          • Edit timestamp
          • Trash timestamp
          • Permanently delete timestamp
          • Get timestamp bounds
          • Get feature changelog
          • Find features by ids
          • Search feature by extent
          • Search features by tiles
          • List features
          • Get the compressed features list
          • Location information
          • Vector Features
            • Add feature
            • Edit the features
            • Delete feature
            • Feature Versions
            • Feature Messages
              • Get messages on a feature
              • Get message image
              • Add message to a feature
              • Delete message
            • Feature Time Series
              • Get series
              • Get series info
              • Add series
              • Add series to feature
              • Delete series
              • Series Changelog
          • Upload vector data
            • Upload vector file
            • Get uploads
            • Revert the upload
            • Delete failed upload
            • Download an uploaded file
          • Export vector data
            • Export vector data
            • Get vector data exports
            • Download an export
        • Styles
          • Add style
          • Edit Style
          • Delete Style
        • Vector Layer Properties
          • Add vector property
          • Delete vector property
          • Edit vector properties
        • Vector layer projections
          • Add a projection
          • Remove a projection
        • Map vector style expression
        • Edit filter
        • Edit saved data
      • Path/raster
        • Create new raster
        • Timestamps
          • Tile service
          • Stack rasters
          • Get raster
          • Analyse raster data
          • Get line of raster
          • Get contour of raster
          • Location information
          • Add timestamp
          • Edit timestamp
          • Get timestamp bounds
          • Activate timestamp
          • Deactivate timestamp
          • Trash timestamp
          • Permanently delete timestamp
          • Upload Raster
            • Upload raster file
            • Get uploads
            • Delete upload
            • Trash upload
            • Download file
          • Export raster data for download
            • Export raster data for download
            • Get exports
            • Download export
        • Styles
          • Add style
          • Edit style
          • Delete style
        • Edit Raster
        • Edit raster band
        • Raster layer projections
          • Add a projection
          • Remove a projection
      • Path/pointCloud
        • Create new point cloud
        • Timestamps
          • 3D tiles
          • Add timestamp
          • Edit timestamp
          • Get timestamp bounds
          • Activate timestamp
          • Deactivate timestamp
          • Trash timestamp
          • Delete timestamp
          • Point cloud styles
            • Add style
            • Edit style
            • Delete style
          • Point cloud uploads
            • Upload point cloud file
            • Get uploads
            • Trash upload
            • Delete upload
            • Download file
          • Export point cloud for download
            • Export point cloud data
            • Get exports
            • Download export
      • Path/file
        • Create new file
        • Download file
      • Path/bookmark
        • Create new bookmark
        • Fetch bookmark details
        • Update bookmark details
      • Path/setUpTasks
        • Add task
        • Get tasks
      • OGC Protocols
        • WMTS
        • OGC API - Features
        • TMS/XYZ
        • WMS
        • Processes API (INFORMATION FACTORY ONLY)
          • Landing
          • Conformance
          • Process list
          • Execute a process
          • Get job status
          • Get job results
        • WCS
        • STAC
          • Landing
          • Root Catalog
          • Folder Catalog
          • Layer Collection
          • Timestamp Item
          • Search
        • WFS
        • MVT
          • Retrieve MVT protobuf
          • Retrieve MVT Stylesheet
          • Retrieve MVT Source
      • Compute
        • Get compute tasks
        • Retrieves a compute task
        • Create a new compute task
        • Execute a compute task
        • Terminate a compute task
        • Download the result of a compute
      • OAuth
        • Authorization
        • Authorization code variant
        • Refresh token variant
      • Ellipsis Drive Pricing
        • Public pricing
        • User pricing
      • Ellipsis Drive locations
        • Get locations
      • Images
        • Create pattern
        • Create icon
        • Get icons
      • Top Up
    • πŸ”ŒPlugins & Packages
    • πŸ”Authentication Options
    • Backwards compatibility
      • Add vector style
      • Add raster style
  • Extra
    • πŸ›‘οΈCertification & Compliance
    • ❓Troubleshoot Issues
      • Failing to upload features with properties of type object or array
      • My raster data does not look good on low zoomlevel
      • Connecting webservice to QGIS and ArcGIS
      • Why don't all features show on every zoom level?
      • Failing to upload a .csv
      • Trouble with EPSG or CRS
      • Failing to upload a Shape file
      • Fix Visualisation Transparency
    • Creating a process
  • PRIVATE DEPLOYMENT
    • ℹ️Introduction
    • πŸ“ƒOverview
    • πŸ› οΈDeployment
      • πŸ”ŒIntegration with existing storage
      • πŸ’½Recommended hardware
      • πŸ“ˆManaging your instance
      • ♻️Backup and recovery
      • πŸ”Security and Compliance
      • ☁️Supported clouds
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  1. Extra
  2. Troubleshoot Issues

Connecting webservice to QGIS and ArcGIS

PreviousMy raster data does not look good on low zoomlevelNextWhy don't all features show on every zoom level?

Last updated 2 years ago

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At Ellipsis Drive we aim to make our error messages as actionable as possible, by explaining what went wrong and how to avoid this.

When using Ellipsis Drive content in external applications by leveraging the drive-generated OGC links, we can't control how errors are being fed to users. QGIS and ArcGIS tend to give rather generic errors. This can make it difficult to understand what's going wrong when connecting with webservices.

Here is a short list of things that may be going wrong as you seek to activate drive content in QGIS or ArcGIS software.

1. Password and username

A password and username may be required to connect your software to the webservice. When a layer is not 'public' or not set to 'link sharing' (read more on this ), you need to provide your credentials in the 'authentication' field before being able to load the web services.

If your credentials do not seem to work, make sure you are using the right username/password combination. You can always check whether your credentials are valid by logging into Ellipsis Drive directly. Forgot your password? No sweat. Go to the Ellipsis Drive login screen, click 'forgot password' and follow the steps.

If you want to avoid the need to provide credentials all together, ask the owner to change the layer settings to 'link sharing'. Read about these visibly settings .

2. Swap X and Y in ArcGIS when using WFS in ArcGIS

As an exception, ESRI software swaps X and Y coordinates in OGC protocols. So, in order to establish a valid connection, you need to swap them.

3. Add ?request=getCapabilities&service=WFS

Some versions of ESRI software require you to add this extension to the OGC link that you copied from the drive: '?request=getCapabilities&service=WFS' '?request=getCapabilities&service=WMTS' '?request=getCapabilities&service=WMS'

Just copy the webservice link you aim to connect and add the corresponding extension as listed above.

4. Make sure your license allows for webservice connections

Not every ESRI license allows for easy webservice integration, so make sure the license under which you operate allows you to establish webservice connections.

If your current ESRI license does not support this, you can ask your administrator for next steps. If you do not feel like upgrading, we would like to recommend trying QGIS instead.

Additionally, please be aware that restrictions may be imposed upon data usage and editability via OGC protocols by your GIS software provider. ESRI may for example limit you to data-viewing rights only when using OGC protocols.

Not quite there yet?

For specific questions about data analysis via OGC protocols, it's advisable to get in touch with Support from your GIS software provider. They can inform you about what OGC protocol(s) and steps are required to meet your specific needs.

For support questions in QGIS, visit:

For support questions in ArcGIS Pro, visit:

For support questions in ArcGIS Online, visit:

❓
here
here
https://www.qgis.org/en/site/forusers/support.html
https://pro.arcgis.com/en/pro-app/latest/help/main/welcome-to-the-arcgis-pro-app-help.htm
https://doc.arcgis.com/en/arcgis-online/reference/faq.htm